MONDAY MENTAL PROTEIN: What you don’t see on TV

Most 30 somethings and older will remember the hey days of the American sit com series  “Friends” with the inspired theme song “I’ll be there for you” starring Jennifer Aniston, Courtney Cox, Matthew Perry, David Schwimmer, Lisa Kudrow and Matt LeBlanc.  Here is an inspirational success story you may not be so familiar with.

Matt LeBlanc who played “Joey” started his career in a bunch of well known commercials in the 80’s.  These included Levi, Coca Cola and Heinz.  He then landed a few TV shows from 1988 to 1991.  Sadly they were all cut mid season or at the end of the season with no success in sight.

Matt LeBlanc even made a few music video’s.  One with Jon Bon Jovi and another with Alanis Morissette in which he played her boyfriend.

What you don’t see on TV is a dime a dozen want to be actors who are all pursuing the “lucky break” in a cut throat, highly competitive industry.  The “lucky break” was just not in sight for Matt LeBlanc.   With his last $11 in his pocket Matt LeBlanc auditioned for the part of “Joey Tribbiani” in a new series called “Friends” and his life changed forever.  With his first check, the first thing he did was rush off to buy himself a hot meal.  Ask yourself how far would you go for your dream?  Around the corner or down to the wire?  Joey went ALL THE WAY…

Success is really about knowing what you want.  Ask Joey what he wanted?  He will tell you with acute accuracy.

Success is about commitment.  Do you think Joey thought about finding a job?  I doubt it.  He was committed to his craft and passion. 

Success is about going over and above the norm.  The norm is for normal, sadly the world is full of normal.  Exceptional is rare but so are the Joey’s of this world.

Success is about creating your own luck.  Joey gleaned his skills and went on and on in pursuit of his break.

Success is about never quitting.  If Joey spent his last $11 to get to his next audition, he would have hitch hiked a ride to his next audition.  Tough times don’t last, tough people like Joey do.  They go on from failure to failure, to success, to mega stardom…

Success is the opposite of the natural human tendency; failure.  More people fail themselves, their loved ones, their companies and their countries every day by settling for more of the mundane.  In the absence of a success plan, the only other plan there is,  is the plan to fail.  Some of us fail spectacularly.  We accumulate the trophies of success but we have not lived a day fulfilling our dreams.

The crew from Friends each have a unique success story to tell going onto earning $1 million each per episode in it’s concluding years.  The series ran for a celebrated 10 spectacular seasons.   Joey went on to star in his own comedy series simply titled “Joey”.  More recently he has starred in his own production “Episodes”.  LeBlanc’s performance in the series “Episodes” went on to win a Golden Globe Award for Best Actor in a TV comedy series.

If you want to change your life, your outcomes or want a new lease on life, need personal and professional success like fish need water contact us at “NO-EXCUSES” today and get the “Joey Formula to Success”

At the upcoming VINESH MAHARAJ – PERSONAL AND PROFESSIONAL MASTERY PROGRAM – 2014 we unpack ALL the strategies  for your personal and professional success and achievement. The art of out lasting the salad years before success is achieved are revealed, trained and mastered to bring about the results you want and need.  This flagship program is a game changer and has become synonymous with results achievement. Get more details for you and your company by contacting me. Go on and create your destiny of success and achievement.

Contact Vinesh Maharaj and get tangible value for you and your organization today.

I’m your coach and partner in success…

Vinesh Maharaj

LIKE, COMMENT & SHARE Please!

Vinesh Maharaj, is a dynamic Sales Conference Speaker, Sales training specialist and Motivational speaker. His practical, effective and easy to apply methods provide immediate results. He is inspired by your Sales, Personal and Professional Mastery, Customer Excellence and Effective Leadership and is guaranteed to challenge you to your destined greatness.

Contact Vinesh Maharaj and get tangible value for you and your organization:

Mobile: + 27 84 990 1539

Fax: +27 86 402 0477

Email: vineshmaharaj@no-excuses.co.za

 

 

 

 

CUSTOMER EXCELLENCE: Mind Your Language

Our language and communication has immense power and can either be a powerful tool or a destructive weapon. 

When serving our customers we sometimes have to deliver unpalatable news, handle and resolve their challenges.  These can be handled and delivered in either a manner that inspires confidence and faith in your business or in a manner which frustrates, devalues and often ends with you losing a customer.

Here are 10 words or phrases to avoid:                      

1. NO!
2. I don’t know…
3. Thats not my job/responsibility/department…
4. Call me back…
5. I am busy right now…
6. I agree, thats really bad…
7. Thats not my/our fault…
8. You need to talk to my supervisor/manager…
9. I cant help you with that…
10. Calm down…

None of these inspire or motivate customer loyalty and will result in her being swept off her feet by the competition.

Here are 10 winning words and phrases:

1. Lets see what I can do to assist you…
2. Please give me a moment to find out…
3. Let me connect you with the right person…
4. I will call you back shortly.  What is your telephone number please?
5. I will be with you in a moment…
6. I can understand your frustration…
7. Lets see what we can do about it…
8. Lets us resolve the matter…
9. Let see how I can assist you…
10. I regret that you are frustrated, let me help…

When you act for the customer and use synergistic language that is solutions oriented, you create loyalty and re-instill the customers faith in your brand and service.  By the slightest change in your linguistics you can shift a troubled customer into a neutralized one, into a happy one.

At the VINESH MAHARAJ – CUSTOMER EXCELLENCE PROGRAM – 2014, we unpack ALL the Lingual and Communication skills for Customer Excellence.  This flagship program is a game changer and has become synonymous with results achievement.    Get more details for you and your company by contacting me.  Go on and create excellence among your customers.

I’m your coach and partner in success…

Vinesh Maharaj

LIKE, COMMENT & SHARE Please!

Vinesh Maharaj, is a dynamic Sales Conference Speaker, Sales training specialist and Motivational speaker. His practical, effective and easy to apply methods provide immediate results. He is inspired by your Sales, Personal and Professional Mastery, Customer Excellence and Effective Leadership and is guaranteed to challenge you to your destined greatness.

Contact Vinesh Maharaj and get tangible value for you and your organization:

Mobile: + 27 84 990 1539

Fax: +27 86 402 0477

Email: vineshmaharaj@no-excuses.co.za

 

MONDAY MENTAL PROTEIN: A Wonderfully Weird Bout of Insanity

Recently at a talk I was approached by a guest who was perplexed with his current lack of results.

He claimed to have done everything to turn his life around.  At a near state of personal and financial collapse, he asked for my help.  After a quick fact finding interview it became apparent that he didn’t change anything but was suffering a wonderfully weird, yet self inflicted bout of insanity.

“The story of the human race is the story of men and women selling themselves short” said Abraham Maslow.  Are you also guilty of running the same track repeatedly and expecting different outcomes, selling yourself short?  Too many people are.  They start the new year with new resolutions but continue with their old thought patterns, words, associations and habits.  Ask yourself, how can you expect to change your results?  Thats like planting an apple tree, yet expecting it to yield bananas.  No matter how many times you try, you will only get more and more apples when what you really want are the prized bananas.  Albert Einstein defines it appropriately; “Insanity: doing the same thing over and over again and expecting different results.” 

If you’re suffering a bout of “insanity” don’t despair their is a cure.  It is tried and tested.  Its an age old recipe.  Some call it universal, some call it biblical, some call it new age…Regardless of what you call it, it starts with you.  The “Laws of Causality” start and end with you.  Its the timeless “Law of Cause and Effect” or also known as the “Law of Sowing and Reaping”.  When you start to sow your thoughts, words, deeds and habits  congruent with your goals, only then can you expect to harvest your ripened fruit.  Therefore to increase the effects (outcomes) we desire, we must increase the causes thereof.

Here are the Laws of Causality in application for your success:

1. Think, talk and act only about achieving your goals for the next 24 hours, then the next 30 days incessantly.
2. Increase your “activities of sowing”; do more reps, run more km’s, make more sales calls etc.
3. Increase the value of service to others and your needs will be served.
4. Believe and act as if you cant fail.
5. Start today, don’t stop until you summit at your goal.

At the upcoming VINESH MAHARAJ – PERSONAL AND PROFESSIONAL MASTERY PROGRAM – 2014 we unpack ALL the Laws for your personal and professional success and achievement. The Law of Cause and Effect and all the other success laws are revealed, trained and mastered to bring about the results you want and need.  This flagship program is a game changer and has become synonymous with results achievement. Get more details for you and your company by contacting me. Go on and create your destiny of success and achievement.

Contact Vinesh Maharaj and get tangible value for you and your organization today.

I’m your coach and partner in success…

Vinesh Maharaj

LIKE, COMMENT & SHARE Please!

Vinesh Maharaj, is a dynamic Sales Conference Speaker, Sales training specialist and Motivational speaker. His practical, effective and easy to apply methods provide immediate results. He is inspired by your Sales, Personal and Professional Mastery, Customer Excellence and Effective Leadership and is guaranteed to challenge you to your destined greatness.

Contact Vinesh Maharaj and get tangible value for you and your organization:

Mobile: + 27 84 990 1539

Fax: +27 86 402 0477

Email: vineshmaharaj@no-excuses.co.za

MONDAY MENTAL PROTEIN: The Charlie Chaplin Success Story

“I am coming to conquer you. Every man, woman and child shall have my name on their lips: Charles Spencer Chaplin!”

Many of us are probably too young to remember Charlie Chaplin, who is regarded as the father of comedy.  Those who do remember, have come to laugh or cry at the sheer genius of his black and white, silent movies.

Charlie Chaplin’s impressive career spanning over 75 years is a rags to riches tale, starting with a tough childhood spent in severe poverty and hardship.  “I was hardly aware of a crisis because we lived in a continual crisis; and, being a boy, I dismissed our troubles with gracious forgetfulness.”   Charlie Chaplin spoke of being abandoned by his father, losing his mother to mental health and an early death, ultimately going to a child labour home.  These challenges did not stop Charlie Chaplin as he went on from the theatre stage to the new technology of its time a “motion picture” to becoming a legend of his era.  The Charlie Chaplin Success Story is majorly unsung.

Today I wish to share with you some insight to The Charlie Chaplin Success Story.  Here are 3 things which made him an Icon:

Massive Talent: 

From boyhood, Charlie Chaplin watched and imitated people walking past his mothers window front where she sewed for a living.  He had his first role at 5 years old but really started acting at age 13 and did not quit.  Not only did he work on stage and motion pictures, he also acted, produced, directed, wrote music and was a published author.  Silent movies were an art form used to create high emotion and communication without any vocal audio whatsoever.  In his later years Charlie Chaplin did produce movies with dialogue roles in them further pushing on his talents.

Extraordinary Hard Work:

“I (was) news vendor, printer, toymaker, doctor’s boy, etc., but during these occupational digressions, I never lost sight of my ultimate aim to become an actor,” Chaplin later recalled. “So, between jobs I would polish my shoes, brush my clothes, put on a clean collar and make periodic calls at a theatrical agency.”

Without discounting the fact that he worked 75 years of the 88 he lived, speaks volumes.  In a time when movies were shot in one take, because of Charlie Chaplin’s commitment to world class quality and standards he would shoot more than 3 takes.  Furthermore he would spend countless hours thinking, planning and shooting his movies.  Charlie Chaplin had a relentless work ethic.  He would sometimes shut down production just to rethink the entire production.  In todays movie industry that would be unthinkable due to huge costs and losses but because his reputation was at stake and because he owned his work, he did.

The harder I work, the luckier I get:

Its not that the most talented or gifted person succeeds, it is the one who sweats daily in the direction of his or her goals who does.  Charlie Chaplin started young, worked hard and pushed the envelope at his craft and his personal life.  He broke the rules and chased boundaries others were comfortable at.  He took to the new technologies like a duck to water, embracing their potential, not fearing them.  Some may call it a lucky break but after 75 years who can argue, Charlie Chaplin created his own luck, embracing his goal; “I am coming to conquer you. Every man, woman and child shall have my name on their lips: Charles Spencer Chaplin!”

If you are tired of the same old, same old and want gut wrenching change and results then contact me today for our next VINESH MAHARAJ – PERSONAL AND PROFESSIONAL MASTERY PROGRAM – 2014 where we unpack ALL the ideas for your personal and professional success and achievement. This flagship program is a game changer and has become synonymous with results achievement. Get more details for you and your company by contacting me. Go on and create your destiny of success and achievement.

At the VINESH MAHARAJ – PERSONAL AND PROFESSIONAL MASTERY PROGRAM – 2014 I share the following which will benefit you:

1. Personal & Professional Investment – Mining your greatness!  Its all within you…
2. Wealth Creation & Management –  The 3 “SECRETS” that every millionaire and billionaire has used to invest in themselves to become millionaires and billionaires!
3. Physical, spiritual and relationship health –  Uncover the 5 keys to becoming the most disciplined person you know, this in turn will give you the edge in your health!
4. Actions & Results – Discover the success methods of consistent, focused actions of Steve Jobs, Warren Buffett, David Beckham, Michelangelo, Madonna and Jay-Z use to achieve their results at the seminar!
5. There is no such thing as failure – I unleash the latest strategies used by world class athletes and business professionals to become unstoppable, taking you from failure to success, to success…

Contact Vinesh Maharaj and get tangible value for you and your organization today.

I’m your coach and partner in success…

Vinesh Maharaj

LIKE, COMMENT & SHARE Please!

Vinesh Maharaj, is a dynamic Sales Conference Speaker, Sales training specialist and Motivational speaker. His practical, effective and easy to apply methods provide immediate results. He is inspired by your Sales, Personal and Professional Mastery, Customer Excellence and Effective Leadership and is guaranteed to challenge you to your destined greatness.

Contact Vinesh Maharaj and get tangible value for you and your organization:

Mobile: + 27 84 990 1539

Fax: +27 86 402 0477

Email: vineshmaharaj@no-excuses.co.za